FAQ

FAQs

What is you turnaround time?

Garments take 3-4 weeks production time before shipment. Prom season's turn around time (January- May) 4-7 weeks production time before shipment.

What are your business hours?

Monday- Friday 12pm- 7pm (Eastern Time Zone)

What do you specialize in?

Sexy form fitting dresses and body wear.

Where are you located?

We have a office located in Fort Lauderdale, FL. 3896 West Commercial Blvd, Tamarac, FL 33309

How far in advance do I need to place my order?

The sooner the better. At least 5weeks before your event. For prom, at least 3-4 months before the date.

 
What is your return policy?
 
We are a custom brand therefore all sales are final, we do not offer refunds or exchanges although alterations are possible. Please ensure to order the correct size. If you have any questions feel free to contact us.
 
What is the best contact method?
 
Calling our contact number (9545305010)  Monday - Friday 12pm-7pm or emailing us (shopshanejustin@gmail.com)